Last Updated: March 2026
Energy Solutions HVAC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.
1. Information We Collect
Information You Provide
When you contact us, request a quote, or schedule service, we may collect:
- Name
- Phone number
- Email address
- Service address
- Information about your HVAC system or service needs
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Pages visited and time spent on pages
- Referring website
- Device information
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and service requests
- Schedule and perform HVAC services
- Send appointment reminders and service updates
- Process payments and maintain service records
- Improve our website and services
- Send promotional communications (only with your consent)
- Comply with legal obligations
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. Cookies are small files stored on your device that help us understand how visitors use our site.
We may use:
- Essential cookies: Required for basic website functionality
- Analytics cookies: Help us understand how visitors interact with our website
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers: Third parties who help us operate our business (e.g., payment processors, scheduling software)
- Equipment manufacturers: When processing warranty claims on your behalf
- Legal authorities: When required by law or to protect our rights
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of promotional communications
To exercise these rights, please contact us using the information below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children's Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Phone: (925) 778-1335
- Email: info@hvacenergysolutions.com
- Online: Contact Form
Energy Solutions HVAC • Antioch, California • Serving the East Bay Area
